Shay Florence

About Shay

Shay Florence is a Client Service Specialist at Saxon Financial Services.

Shay is an Army Brat who enjoys spending time with her family and her two favorite nieces. She enjoys photography, walking trails, baking sweets, and reading in a comfortable chair with a big cup of tea.

Shay moved to Ohio in 2012 and though she misses the suburban life of Michigan, she has made Ohio her new home where she enjoys taking Zumba classes and playing with her Maltese-Yorkie mix.


Shay has been in the industry for more than five years. Before joining the Saxon team, she worked as a Customer Service Representative, Business Rater II, Mortgage Specialist and dabbled in Collections.

No stranger to interacting and meeting new clients daily, Shay's prior work experience has given her the skill set and knowledge to step into the insurance role and make it her new home.

Shay attended Ferris State University where she majored in Finance & Wayne State University where she studied Finance & Theater. She is inspired by helping families in need and was a part of the Saxon volunteer group who went down to Latonia Lakes, KY and helped build 3 houses.