How to Find the Right Leadership Training for Your Company
Originally posted August 07, 2012 by Sharlyn Lauby on https://www.hrbartender.com
There’s lots of talk these days about leadership deficits. Part of the conversation is being fueled by the skills gap. Another part is focused on the Boomers retiring and Millennials entering the workforce. Regardless of the reason, I think we can all agree that strong, capable leadership is necessary for our businesses to survive and thrive.
People have to learn leadership skills from somewhere. Typically, leadership isn't taught in high school or college. Yes, you might learn some theories but without real life examples it’s hard to see how and when those theories should be applied. That’s why organizations have to put some kind of leadership training in place. It allows individuals to tie together the theory they learned and the practical application they’re gaining in the workplace.
I’m guessing I don’t need to sell you on the concept of good leadership. The question is when it comes time to bring leadership training into your organization, what’s the best way to do it? How can you find the right leadership training for your organization? Here are a few things to consider:
Decide what skills to focus on. Make a list of the challenges facing your organization and prioritize them. If you try to tackle too much, it can overwhelm the training participants. Narrow it down to a few skills that will make the most impact and start with those. This is very helpful in designing the program and also can be valuable when determining your training budget.
Talk to several people. Any really good training provider isn't afraid of a client talking to others. Companies make the right decision for their operation and find the training provider who best aligns with their culture. Know a provider’s experience, what industries they've worked in and their philosophy regarding the subject matter.
Like the methods the training provider uses. It’s important to understand the training provider’s style, any models they mention, the books they share and the activities they conduct. For example, if you’re not a fan of games in training, what happens if the trainer uses games? Or maybe doing Karate as part of a teambuilding exercise? You probably want to know about that (and yes, some training providers do that sort of thing). Those conversations should happen early on.
Consider schedules and the operation. Work with your training provider to find a schedule that allows for an excellent program and minimal disruption to the operation. When participants are distracted during training, it’s hard on everyone. A good provider should be able to work with your schedule.
Know what evaluation methods the trainer uses. Ask your training provider what they measure from the training program. If all they do is a Level 1 evaluation, request that they also provide a Level 2. This helps you, the client, have a better understanding of the learning that took place. Trainers often get a bad rap for not showing ROI from their training sessions. These evaluations can provide helpful information.
Discuss ways for participants to practice after the training and retain the material. Let’s face it…training is an investment. Companies want to know their investment is going to stick. Training providers should work with their client companies and find ways for participants to immediately apply the material they've learned. It’s the best way for participants to retain the information. Find out if the vendor offers additional options such as coaching or social learning to help reinforce the initial training.
The next time you’re looking for training, I hope you find this list helpful. It can really make a difference in selecting the right training provider and getting a quality program that will benefit your organization. Please feel free to contact us if you have any questions and check out our list of highly successful, proven training programs and customized solutions that can be tailored to the unique needs of your organization.
Cultivating Leadership
By Julie Davidson
May 16, 2012
Source: Human Resource Executive Online
Even though federal-sector leadership scores are improving, more employee engagement is needed to prevent turnover. In particular, a recent report cites the inability of many managers to motivate worker commitment and creativity, encourage integrity, provide development or fairly manage people.
As the saying goes, "employees don't leave their jobs, they leave their bosses."
And a new study by the Partnership for Public Service in Washington shows the federal government still has a lot of work to do to cultivate leaders who make employees want to stay.
Even though leadership scores based on the Federal Employee Viewpoint Survey have been steadily increasing over the past few years, leadership is still one of the lowest ranked out of 10 workplace categories, the Partnership noted in its recently released study, The Federal Leadership Challenge .
"On the bad-news side ... our government's leaders, and in particular senior leaders, received low ratings from federal employees on a range of issues, including the ability to generate worker motivation and commitment, encourage integrity, manage people fairly and promote professional development, creativity and empowerment," the report states.
"But, on the good-news front ... while the leadership shortcomings pose challenges for our government, there is compelling evidence that dedicated efforts by senior management to engage employees, improve communications, and respond to their concerns can make a significant difference in the attitudes, job satisfaction and, ultimately, the performance of federal employees."
Overall, federal employee satisfaction with their supervisors increased from 59 out of 100 in 2003 to 64 in 2010, and satisfaction with senior leaders has increased from 43 to 49 during the same time period.
When compared to the private sector, the largest gap relates to employee satisfaction with the information they receive from management about what's going on in their organizations. Employees in the private sector also feel they are more involved in decisions affecting their work.
In order to turn things around, the report states, agencies can learn from experiences at the U.S. Mint, which was able to dramatically improve its leadership scores. That organization recorded a score of 69 out of 100 in 2011, up from 57 in 2010.
The improvement is the "result of a concerted effort by top management to increase communication with employees, to work more cooperatively with the unions and to more fully explain the challenges faced by the organization and the reasons why decisions were being made," according to the report.
"Executives from the Mint said they have been empowering employees and giving them greater flexibility to do their jobs," it stated. "They have held regular town hall meetings, and visited all of the Mint's facilities outside Washington, D.C. to hear and respond to employee concerns."