Study: What benefits do employees go for on private exchanges?

Jack Craver gives insight on the best benefits options for private exchanges

A new study offers insight into the types of benefits and benefit designs employees go for when given the choice.

The study, by the Private Exchange Research Council, analyzed hundreds of thousands of benefit purchases made by workers whose employer offers benefits through a private exchange.

The average employer that uses a private exchange offers 14 different benefits and six medical plans, the study found. Employees purchased an average of 4.4 products in 2015, up from 3.6 the previous year.

Older workers are more likely to buy more coverage, with 44 percent of Gen Xers and 42 percent of baby boomers buying more than four products, compared to only 30 percent of millennials.

While employers are increasingly demanding that employees accept high-deductible health plans accompanied by a health savings account, the majority of workers analyzed in the study appear to have traditional health plans, although the percentage with HSAs is rising. Forty-two percent of employees had an HSA in 2015, up from 38 percent in 2013.

Those who opt for high-deductible HSA-qualifying plans tend to be younger and healthier; that’s no surprise. However, the study also found that men and high-paid employees tend to favor such plans more than women and lower-paid employees.

Perhaps surprisingly, the study also found that nontraditional insurance products, such as pet insurance, legal insurance and identity theft insurance, are more likely to be offered by smaller companies.

Private exchanges and the employers that use them describe them as a way to increase employees’ engagement with their benefits. In a health care system that many have argued is overpriced and inefficient because the costs have been hidden behind health plans largely paid by employers, private exchanges are touted as a way to make individuals more sophisticated health care consumers that make conscious decisions about what services they want and need.

Private exchanges got a big boost earlier this year when Starbucks announced that it would be offering its employees an array of health plans to choose through an exchange run by Aon.

In a statement accompanying the study’s release, Christopher Condeluci, one of the principals of Private Exchange Research Council, described the group and its research as addressing a lack of data on the types of benefits that individual consumers favor.

"Knowing what plans people want and how they choose them will go a long way in helping the benefits industry better meet employers' and employees' needs,” he says.

See the original article Here.

Source:

Craver, J. (2016 October 20). Study: what benefits do employees go for on private exchanges? [Web blog post]. Retrieved from address https://www.benefitspro.com/2016/10/20/study-what-benefits-do-employees-go-for-on-private?kw=Study:%20What%20benefits%20do%20employees%20go%20for%20on%20private%20exchanges?&et=editorial&bu=BenefitsPRO&cn=20161024&src=EMC-Email_editorial&pt=Daily


15 voluntary benefits trends heading into 2017

Alan Goforth lists the top benefits trends of 2017.

Predicting industry trends is as much a sign of the end of the year as after-Christmas sales and New Year's resolutions.

Although predicting the future is only an educated guess, one thing is certain — voluntary benefits are here to stay.

Carriers, brokers, employers and workers all give a thumbs-up to the increased flexibility and opportunities for cost control they bring to benefits packages.

Here is what may lie over the horizon in 2017.

THE MARKET IS BULLISH

As a result, the quantity and quality of voluntary benefits will continue to grow. Examples of traditional voluntary benefits employers are likely to add include gap coverage, short-term disability, cancer, critical illness, prescription, dental, life insurance and hospital supplemental policies. Brokers should make sure they have these products in their portfolios.

WELLNESS PROGRAMS GET FISCAL

Most businesses understand that the size of an employee's waistline can correlate to attendance, productivity and turnover. Many also are starting to realize the link between the size of their bank account and job performance.

Smart employers are adding voluntary benefits that can help workers reduce stresses associated with finances and debt. These can include financial education, financial counseling, employee purchase programs, parental leave, retirement planning and even short-term loans under certain circumstances.

A-WEAR-NESS IS INCREASING

Technology is taking the guesswork out of employee wellness programs. Nearly two-thirds of carriers surveyed expect wearable technologies to have a significant impact on their industry, according to Accenture's annual Technology Vision report. Fitbits and similar devices enable employees to quantify the results of their effort, which both inspires them and provides employers valuable feedback about the effectiveness of their programs. An increasing number of businesses now subsidize the cost of wearable devices or set up payroll deductions to cover the expense.

ENGAGEMENT GOES HIGH-TECH

Year-in and year-out, HR professionals cite employee engagement as one of their most vexing issues. Traditional tactics are becoming less effective with millennial employees, who often prefer voluntary benefit portals and enrollment platforms.

"Millennials get information on their own," said Aprilyn Chavez Geissler, owner of Geissler Agency Inc. in Albuquerque. "However, when it's time to purchase, they still want the personal service and an advisor to help them. As a large demographic, they are similar to the silent generation in that they think through their purchases and do research on their own."

CRITICAL ILLNESS REACHING CRITICAL MASS

Critical illness insurance was once a blip on the radar screen of voluntary benefits packages — but not anymore. It is becoming an increasing popular option as the workforce ages and companies reduce primary health coverage and shift the cost of primary medical onto

“Critical illness insurance is by far the fastest-growing insurance product on the market," said Mark Randall, a researcher for GoldenCare in Minneapolis. "Even though the market share is still fairly small, it's a hot product. The bottom line is that every broker should add this product to their portfolio.”

 VOLUNTARY BENEFITS REDEFINED

One sure sign of growing demand for voluntary benefits is the fact that many definitions have become obsolete. In the past, voluntary benefits were limited to such bread-and-butter options as dental or vision insurance. Today, however, they are all about lifestyle benefits, such as health club memberships, legal services or pet insurance. A good working definition of a voluntary benefit is anything that can be deducted from an employee's paycheck.

CONSUMERS DRIVE PLANS

A well-designed consumer-driven health plan creates a win-win scenario. Employers hold the line on costs, and employees pay only for the coverage they need and want. This can mean a transition to high-deductible health plans and health savings accounts or health reimbursement arrangements that help employees pay their out-of-pocket expenses and allow them to retain unspent contributions.

TOOLS PROMOTE TRANSPARENCY

Information is a double-edged sword: Employees can be overwhelmed by the voluntary benefit options available to them, but they are also empowered to make smart choices. Benefits providers, brokers and employers are providing user-friendly tools that increase transparency. Studies show that this is especially important to younger workers.

Fifty-two percent of millennials report searching online for health or care-related information, and reliance on social media, patient portals and performance scorecards is growing. One-quarter of consumers say they have looked at a scorecard or report card to compare the performance of doctors, hospitals or health plans, compared to 19 percent two years ago. Among millennials who need medical care, scorecard use has grown from 31 percent to 49 percent.

THE DOCTOR WILL SEE YOU… ONLINE

Telemedicine is a natural byproduct of increased telecommuting. The practice is both a cost-effective option for employers and a perk for employees who are paying more out of pocket for health care. On-call services can bring virtual health care providers into the office with advice about preventive care and nonthreatening illnesses.

ANALYTICS REDUCING GUESSWORK

Anyone remotely involved in the benefits business knows that the industry is swimming in tons of data. Innovative employers are putting this information to work to design better plans that improve health care and reduce expenses. Claims data and historical use patterns demonstrate how much employees can save on new plans by making better decisions. This information also helps employers get a better handle on plan costs, employee adoption and administrative efficiency.

NONTRADITIONAL BENEFITS BOOMING

Employees continue to express interest in new, nontraditional voluntary benefits, and carriers are responding. According to a study by Eastbridge Consulting, 13 percent of employees have selected employee purchase programs; 8 percent have selected legal plans; 3 percent have selected identity protection; and 1 percent selected pet insurance. The relatively low numbers reflect the fact that these options are new, according to researchers.

These percentages are expected to grow. Nontraditional voluntary benefits offer workers a way to obtain products and services through convenient payroll deduction. Most nontraditional offerings provide immediate, tangible benefits that can be used any time, unlike many core benefits that employees need only when they are sick or injured.

CAREER DEVELOPMENT IS HOT

Employees are eager to improve themselves, especially if doing so is cost-effective. Financial planning and online educational services, including college courses, certifications and career development, are becoming popular. Look for more of these, such as Graduate Management Admission Test prep and Graduate Medical Education courses, to be added.

MINIMUM WAGE HIKES MAY SPIKE DEMAND

Although the drive toward a $15 per hour minimum wage in some cities has been controversial, it may have an upside in demand for voluntary benefits.

"With the California minimum wage going to $15 an hour, those employees will have extra money to opt for more voluntary benefits," said Wayne Sakamoto, owner of Health Insurance Interactive Inc. in Naples, Florida. "This extra money will help them get into a nicer apartment, buy a home, get a car or opt to purchase more voluntary benefits. Benefits such as dental and vision insurance are a goodwill gesture by the employer."

DEMAND CREATING COMPETITION

Brokers, employers and workers all may benefit from the increasing number of carriers offering voluntary benefits.

"Brokers now have a lot more different carriers in voluntary benefits than they did several years ago," said Kathy O'Brien, vice president of voluntary benefits and national client group services for Unum in Chattanooga, Tennessee. "They have to be very knowledgeable about the carrier, what they will do to meet the needs of their clients and what types of service they offer, not just in enrollment but also in plan administration, how they will deliver the services, how they will pay and handle billing information."

VOLUNTARY BENEFITS MUST BE INTEGRATED

A well-designed package of voluntary benefits is more efficient when integrated seamlessly with traditional benefits, and not merely tacked on. Learning how best to do this is an ongoing challenge.

"Understanding how all of the different solutions work together is critical, especially when paired with a high-deductible health plan," said Paul Goedde, executive vice president of the Voluntary Employee Benefits Board and product management lead for Cigna in Philadelphia. "Not only does it help the employer attract and retain talent, it helps them manage their bottom line with more-productive and satisfied employees."

 

See the original article Here.

Source:

Goforth, A. (2016 October 25). 15 voluntary benefits trends heading into 2017. [Web blog post]. Retrieved from address https://www.benefitspro.com/2016/10/25/15-voluntary-benefits-trends-heading-into-2017?kw=15+voluntary+benefits+trends+heading+into+2017&et=editorial&bu=BenefitsPRO&cn=20161025&src=EMC-Email_editorial&pt=Daily&page_all=1


Beware: Losing health plan grandfathered status is an administrative nightmare

Some interesting points on grandfathered status'  from HRMorning, by Jared Bilski

Employers that have managed to keep their grandfathered status until now may think they’re immune from the hassles of the ACA, but a recent DOL investigation is a good reminder that the feds are always watching for a slipup.  

Sierra Pacific Industries Health Plan was one of the few remaining grandfathered plans in existence, and they managed to keep that status for years after the ACA took effect.

But, according to a DOL investigation, the plan made some changes beginning on Jan. 1, 2013, that prevented the plan from keeping its grandfathered status and led to a relinquishing of that status in the feds’ eyes.

Those plan changes, as well as how the plan made determinations on employee health claims, violated both the ACA (specifically the provisions on preventive health services and internal claims and appeals rules) and ERISA, the DOL claimed.

‘Operating as though it were exempt’

As the DOL’s Assistant Secretary of Labor for Employee Benefits Security Phyllis C. Borzi said:

“The Affordable Care Act put into place standards and protections for workers covered by employee benefit plans. The Sierra Pacific plan was operating as though it was exempt from such requirements, when indeed, it was not. This settlement means that workers improperly denied health benefits will have their claims paid. Corrections made to plan procedures will also mean that all future claims are processed and paid properly.”

No premium or deductible bumps

The end result of the feds’ investigation: A lot of administrative work and changes for Sierra Pacific.

As part of the settlement, plan fiduciaries agreed to comply with the ACA requirements for non-grandfathered plans moving forward, specifically the rules for internal claims and appeals and coverage of preventive health services.

Plus, for the 2017 plan year, the company will have to forgo any increases to participant premiums, annual out-of-pocket limits, annual deductible and coinsurance percentages in effect for the 2016 plan year.

On top of all that, the company agreed to:

  • Revise plan documents and internal procedures.
  • Re-adjudicate past claims for preventive services, out-of-network emergency services, claims affected by an annual limit and pay claims in compliance with the ACA and ERISA.
  • Submit to an independent review organization claims were eligible for external review.
  • Pay claims that had been left on hold for a long time.
  • Comply with timelines for deciding claims as provided in the department’s claim regulation.

See the original article Here.

Source:

Bilski, J. (2016 October 14). Beware: losing health plan grandfathered status is an administrative nightmare. [Web blog post]. Retrieved from address https://www.hrmorning.com/beware-losing-health-plan-grandfathered-status-is-an-administrative-nightmare/


ACA premiums to rise 25 percent in biggest jump yet

Zachary Tracer clarifies on ACA premiums rising yet again.

Originally posted on BenefitsPRO.com

Posted October 25, 2016

 

 

Premiums for mid-level Obamacare health plans sold on the federal exchanges will see their biggest jump yet next year, another speed bump in the administration’s push for enrollment in the final months of the U.S. president’s term.

Monthly premiums for benchmark silver-level plans are going up by an average of 25 percent in the 38 states using the federal HealthCare.gov website, the U.S. Department of Health and Human Services said in a report today. Last year, premiums for the second-lowest-cost silver plans went up by 7.5 percent on average across 37 states.

Individuals signing up for plans this year are facing not only rising premiums, but also fewer options to choose from after several big insurers pulled out from some of the markets created under the Affordable Care Act, known as Obamacare. While the ACA has brought uninsured numbers to record lows in the U.S., millions remain uninsured. To attract more people, the government has emphasized that subsidies are available for many people to help cushion the premium increases.

Protecting consumers

About 77 percent of current enrollees would still be able to find ACA plans for less than $100 a month, once subsidies are taken into account, according to the report. Subsidies are calculated based on the cost of the second-lowest-premium silver plan in a given area. Silver plans typically cover about 70 percent of an individual’s medical expenses, though additional subsidies can help make the coverage more generous for lower-income individuals.

“Even in places of high rate increases this year, consumers will be protected,” Kathryn Martin, assistant secretary for planning and evaluation at the health department, said on a conference call with reporters. Her message to consumers is to check if they are entitled to subsidies and shop for options: “The odds are good you’ll find plans more affordable than what the public debate about the ACA might lead you to expect.”

Changes in the cost of the benchmark silver plans varied widely among regions, and the median benchmark premium increase was 16 percent. Premiums actually declined about 3 percent in Indiana, to $229 a month. In Arizona, on the other hand, the benchmark premium more than doubled, from $196 a month to $422, the report shows.

The data released Monday confirm reports based on state regulatory filings that have been accumulating for months, showing much higher premiums for 2017. ACASignups.net, which tracks the health law, had also estimated a 25 percent rise in premiums on average, weighted by membership.

Silver plans are mid-level on Obamacare’s marketplaces, with other plans including bronze, gold and platinum.

The government data show that some people may be able to find lower-cost plans by switching from their current coverage. The U.S. said that if all people who currently have ACA plans switched into the cheapest option of the same “metal” level, they could cut their premiums by 20 percent. Some people will have to switch because their plan will no longer be offered.

See the original article Here.

Source:

Tracer, Z. (2016 October 25). ACA Premiums to rise 25 percent in biggest jump yet. [Web blog post]. Retrieved from address https://www.benefitspro.com/2016/10/25/aca-premiums-to-rise-25-percent-in-biggest-jump-ye?kw=ACA%20premiums%20to%20rise%2025%20percent%20in%20biggest%20jump%20yet&et=editorial&bu=BenefitsPRO&cn=20161025&src=EMC-Email_editorial&pt=News%20Alert

 


New EEOC pay reporting rule issued: 3 things you need to know

Check out some new EEOC rules from HR Morning, by Christian Schappel

It’s official: Employers will have more reporting duties moving forward. Here’s everything you need to know about the EEOC’s new final rule. 

As expected, the agency just released its final rule updating the EEO-1 reporting requirements employers have to abide by.

For the most part, the final rule mirrors the proposed rule we got our hands on earlier this summer.

The rule requires certain employers to submit a summary of employees’ pay to the EEOC in addition to the gender, race and ethnicity reporting many employers are already accustomed to.

Beginning in 2018, employers will be required to report aggregate W-2 wages and hours worked in 12 pay bands for each of the 10 EEO-1 job categories and 14 gender, race and ethnicity categories. The EEOC issued a new sample EEO-1 form to help employers prepare for the new rule.

Three key components of the rule employers need to know:

Who will (and won’t) report pay data?

  • Private employers and federal contractors with 100 or more employees will have to report the summary pay data on the new EEO-1 form.
  • Federal contractors and subcontractors with between 50 and 99 employees will not report summary pay data, but they will tally employees by job category and then by sex and ethnicity or race, as they did before and report that information.
  • Federal contractors and subcontractors with fewer than 50 employees will not file EEO-1 reports.
  • Private employers with 99 or fewer employees will not file EEO-1 reports.

When is the first pay data due?

  • The new EEO-1 report will be due for the first time on March 31, 2018, and it’ll be due every March 31 thereafter.
  • This year’s reporting requirements have not changed, however. Those required to submit an EEO-1 report must still submit their 2016 reports by Sept. 30, 2016.
  • Employers will then have 18 months between the 2016 and 2017 EEO-1 deadlines — from September 30, 2016 until March 31, 2018 — to comply with the new reporting requirements.

How will the new pay data be reported?

  • Employers with 100 or more employees must first categorize employees by EEO-1 job category. The 10 categories are:
    • (1) Executive/Senior Level Officials and Managers;
      (2) First/Mid Level Officials and Managers;
      (3) Professionals;
      (4) Technicians;
      (5) Sales Workers;
      (6) Administrative Support Workers;
      (7) Craft Workers;
      (8) Operatives;
      (9) Laborers and Helpers; and
      (10) Service Workers.
  • Then, they will categorize employees by sex, and ethnicity or race. These first two steps mirror the current EEO-1 reporting procedures.
  • Next, employers will categorize employees by pay bands. The 12 pay bands added to the EEO-1 form are:
    • (1) $19,239 and under;
      (2) $19,240 – $24,439;
      (3) $24,440 – $30,679;
      (4) $30,680 – $38,999;
      (5) $39,000 – $49,919;
      (6) $49,920 – $62,919;
      (7) $62,920 – $80,079;
      (8) $80,080 – $101,919;
      (9) $101,920 – $128,959;
      (10) $128,960 – $163,799;
      (11) $163,800 – $207,999; and
      (12) $208,000 and over.
  • Employers will tally the number of employees in each pay band by sex, and ethnicity or race. For example, an employer might report 23 Sales Workers who are non-Hispanic, white women in pay band (4) $30,680 – $38,999.
  • The rule changes the “workforce snapshot” to a pay period between Oct. 1 and Dec. 31. The current snapshot period is July 1 through Sept. 30. The EEO-1 report due March 31, 2018 will be the first to use the Oct. 1 through Dec. 31 snapshot period.
  • Report income provided in Box 1 of Form W-2.
  • Employers will report the total number of hours worked that year by the employees in each pay band. For example, an employer reports the total number of hours worked by 23 Sales Workers who are non-Hispanic white women in pay band (4). (Note: The new EEO-1 gives employers a choice for how to count hours worked for employees who are exempt employees under the FLSA. An employer may either use 40 hours per week for full-time employees and 20 hours per week for part-time employees or, if it chooses, report the number of hours the employees actually worked.)
  • Under no circumstances should employers report individual pay or salaries or any personally identifiable information.

The EEOC says the new data will help it improve investigations into pay discrimination. The goal is to close the wage gap and better equalize pay among different age, gender and ethnic/racial groups.

See the original article Here.

Source:

Schappel, C. (2016 September 30). New EEOC pay reporting rule issued: 3 things you need to know. [Web blog post]. Retrieved from address https://www.hrmorning.com/eeoc-new-pay-reporting-rule-need-to-know/


The millennial marketing tactic your competitors aren’t using

Some helpful tips for marketing with Snapchat from Employee Benefit Adviser, by Eric Silverman

“Hey cuz, do you Snap?” That’s the question my millennial client asked me a couple of years ago via text message. My response was probably not very different from yours would have been at that time and probably is still: ‘Isn’t Snapchat just for teens sending each other questionable videos?’

Similar things were initially said about text messaging, YouTube, Facebook, Instagram and Twitter. Most social media experts have said that Facebook is so full of baby boomers and Generation X that millennials aren’t using it nearly as much as they used to. Recent reports have even shown that the same thing is now happening with Twitter.

If the natural progression for millennials and Generation Z is to quickly migrate to whatever the newest cutting-edge social platform is when prior generations finally catch on, then why wouldn’t you want to market on a platform that currently consists of a younger demographic? After all, recent history has proven that the migration from one generation to another on new social platforms happens fairly quickly. With that in mind, I’m convinced that Snapchat will evolve to Generation X and even baby boomers at some point in the near future.

If we’re going to help boost your enrollment participation and millennial recruiting, then we must talk ‘geofilters.’ What’s that, you ask? With your smartphone’s location services and filters enabled, a geofilter is a fun and engaging way for a Snapchat user to share where they are, or what they’re up to, by simply swiping left or right on their device and adding what’s known as an ‘overlay’ to their Snapchat message.

These geofilters appear at thousands of places around the world. For instance, while I’m at the ballpark, I can swipe and see a geofilter that adds a fun Oriole Park at Camden Yards overlay to show my Snap followers that I’m at the game. Or, if I keep swiping, I can see overlays from the various cities in Baltimore near the stadium, or even a sponsored overlay from Starbucks reminding me that it’s the first day of fall.

The key with geofilters is that Snapchat won’t let you design them as true “advertising” with any call to action buttons or messages, so you’ve got to be creative. Overlays should be fun and engaging and make users desire your product or service. For example, the Starbucks overlay is very simple, clean and non-intrusive, and on a chilly autumn evening, makes me crave a piping hot cup of pumpkin spiced coffee.

Pro tip: If you’re not the creative type, consider hiring a social media designer to make your geofilter and overlay for you. It’s not hard to find creative freelancers to help you for about $10-$20 dollars per project.

Translating geofilters into higher enrollment engagement and participation

Let’s say you have a 500-employee enrollment where most of the employees are in the same location throughout the day. You can design a simple Snapchat geofilter that covers the geographic square footage of the company’s building for a set timeframe during your enrollment. Don’t worry; Snapchat geofilters are very affordable ways to market right now. The last time I checked, you could cover nearly 200,000 square feet for about 10 hours for less than $40 dollars.

Imagine how useful this could be to boost your enrollment engagement if you knew the demographic of your client happened to be heavily dominated by millennials, who are more likely to be using Snapchat these days than any other social platform. Be creative and make your Geofilter something they want to use and you could ‘go viral’ (that’s a good thing) at your enrollment. Worse case, even if your target audience doesn’t use your filter, it was a small investment to serve as an on-demand reminder that it’s open enrollment time for your client and all of their employees.

Translating geofilters into new recruits

Similar to the enrollment example used earlier — but let’s change the enrollment location to a college internship and career fair — talk about the right demographic to implement Snapchat geofilters. I’ve personally participated in hundreds of internship and career fairs to recruit college kids, and I can assure you that students are never lined up in droves to speak with me or any other insurance company at the fair. Let’s face it, just as I wrote in my June 3, 2015 article, internships and careers in insurance just aren’t very sexy, and if you’re like me, you never dreamed of working in insurance any more than your peers did or these students do now.

Snapchat to the rescue. Here, you have hundreds or even thousands of millennials who will likely be using Snapchat geofilters all day long with their friends. Creating a unique and fun geofilter for your benefits company is an excellent use of your firm’s investment dollars that when done properly, will generate a tremendous ROI in the form of higher engagement levels at your booth. Once they’re at your booth, that’s your problem!

The use of Snapchat to engage and recruit millennials not only shows that you and your company are with the times, but moreover, it makes you more attractive to them as opposed to the non-appealing and boring insurance company that they already perceive and stereotype you as.

Pro tip: Try blanketing a college campus or in the least, near the college dorms, with your custom-made geofilter and overlay. I recommend it at the very beginning of a semester for a couple of set days and times and then again at the end of a semester. I can tell you from years of college recruiting that college kids are typically looking for internships when the semester starts and always looking for internships, and definitely career opportunities, when the semester ends, since they usually have no idea what they’re doing next.

My goal was never to educate you on everything there is to know about Snapchat — heck, we didn’t even discuss creating your own Snapchat ‘Lenses’ that morph your face into various crazy and wacky shapes. Bottom line: Plan your marketing well in advance of your next enrollment and career fair, strategically implement Snapchat with a heavy dose of creativity, and you’ll be watching your profitability soar. Happy Snapping!

Have a question or comment about Snapchat or adding Snapchat to your benefits business? Contact me directly using any of the boring old communication methods you’re accustomed to or why not just Snap me? Snapchat user name: “dsdaddio.” (My Gen-Z daughter helped me pick it and Snapchat doesn’t allow user names to be changed.)

See the original article Here.

Source:

Silverman, E. (2016 October 3). The millennial marketing tactic your competitors aren't using. [Web blog post]. Retrieved from address https://www.employeebenefitadviser.com/opinion/the-millennial-marketing-tactic-your-competitors-arent-using


Travel is millennials’ work incentive

Do you know what millennials are looking for in the workplace? Travel and flexibility are among the top 2 as mentioned in the article below by Marlenen Y. Satter.

Original Article Posted on BenefitsPro.com

Posted: October 7, 2016

Millennials have itchy feet.

In fact, their desire to see faraway places is their main reason to work — after, of course, paying basic necessities. According to FlexJobs survey, a hefty 70 percent of millennials say their “overwhelming desire to travel” is their main motivation on the job — that’s just a tad less than the 88 percent who cite that basic motivator: necessities.

Gen X respondents are fond of travel too, but not as much as millennials; 60 percent ranked it as the fourth most important reason for working. And boomers are apparently settling down; just 47 percent ranked travel as fifth in importance.

Not only are millennials wanderers, they want flexibility — up to a point. Freelance work seems to be going farther than they’d like (particularly since at least some of that “flexibility” is really out of a freelancer’s control and in the hands of clients).

Although millennials tend to be more associated with freelance work than other generations, only 42 percent of millennials are open to freelancing as a flexible work arrangement.

Gen Xers actually view freelance work more favorably than millennials, with 47 percent willing to consider it. Forty-four percent of boomers also expressed interest in freelancing.

Flexibility, on the other hand, is important enough to millennials that 82 percent say it’s a factor in evaluating a potential job, and 34 percent have actually left a job because it did not have work flexibility. In addition, 82 percent say they’d be more loyal to an employer if they had flexible work options.

Yet, although they’re the ones most interested in flexibility, millennials are also the generation most required to be at the office to work than older generations: 34 percent, compared with Gen Xers at 26 percent and boomers at 19 percent. Their work schedule — part of that flexibility — is also important to more millennials (65 percent) than it is to Gen Xers (57 percent) or to boomers (62 percent).

Interestingly, though, none of the generations regard the office during traditional working hours as their location of choice for optimum productivity.

See the Original Article Here.

Source:

Satter, M.Y. (2016, October 7) Travel is millennials' work incentive [Web log post]. Retrieved from https://www.benefitspro.com/2016/10/07/travel-is-millennials-work-incentive?ref=hp-top-stories


How to Hire Accountable People

Here's a good read from The Society for Human Resource Management by Bruce Weinstein

Accountable employees keep their promises, consider the consequences of their actions, take responsibility for their mistakes, and make amends for those mistakes.

The following questions may help you discern a job candidate’s level of accountability.

Describe a situation in which you took responsibility for a mistake you made. What were the consequences to you for doing so?

Brad, a mailroom worker at a large pharmaceutical company, threatened a coworker. He initially denied what he had done but eventually admitted it and added that he hadn’t intended to follow through with the threat. Geri was the HR director at the company. She believed in Brad and rebuffed efforts to have him fired.

Brad agreed to take an anger management course and went on to become Employee of the Month. In Geri’s telling of the story, Brad’s hardscrabble background made owning up to his mistake especially challenging. But he did it, and that’s why Brad is one of the Good Ones—high-character employees who consistently deliver superior results.

For doing right by an employee, Geri is a Good One too!

Have you ever taken responsibility for a mistake that a member of your team made?

One of the people I interviewed forThe Good Ones: Ten Crucial Qualities of High-Character Employees, told me that his boss Harvey took the heat for a mistake that a direct report had made that cost the company a lot of money and aggravation. The magnitude of the problem was so severe that Harvey submitted his resignation to his own boss, Suresh, but Suresh wouldn’t accept it. In fact, he promoted Harvey for doing something that not enough managers do: accept responsibility for something that occurred on their watch.

Walk me through a typical working day.

Asking a job applicant to provide details of a working day is an attempt to discover the person’s work/life balance. The point is to get the applicant’s assessment of how work fits in with his or her life. People with a strong work ethic are accountable people, because they keep their promises to their employers to do their jobs well. They’re neither lazy people nor workaholics.

“But this question is too personal to ask, even if it’s legal to do so,” one might object. Yes, it’s personal, but in an entirely appropriate way. The interviewer is trying to get a fuller sense of the person before him or her. What role does work play in the job candidate’s life?  How much does he or she value having a rich and varied personal life? Asking about the candidate’s sex life or religious views are out of bounds; inquiring about work/life balance is not.

This is the second in a series of blog posts on how to hire high-character people.  The first one was How to Hire Honest People. Next time, we’ll look at what it means to be a caring person and how to evaluate this quality in job applicants.

See the original article Here.

Source:

Weinstein, B. (2016 September 23). How to hire accountable people. [Web blog post]. Retrieved from address https://blog.shrm.org/blog/how-to-hire-accountable-people


Cyberbullies: Worse than Swirlys in the Bathroom Stall?

Insightful post from the Society for Human Resource Management (SHRM) by Jillian Caswell

Technology and an unending stream of social media messages, notifications, and alerts have invaded our personal lives more than ever before – leaving the door wide open for the bullies of yesterday to get off the playground and into the Twittersphere. It’s almost comical to hear of exes who continue to stalk one another on Instagram and we all compare our traditional 9-to-5 careers to the jet setting elite on Snapchat, but have you ever stopped to think how this can impact our work lives? Unfortunately, the reality is the more connected we become, the more insidious bullying, and its close relative harassment, can become. As HR professionals, we have a duty and responsibility to understand not only how technology and social media can hinder business operations such as lost productivity, but also how it creates an environment of opportunity for employees to fall victim to bullying and harassment.

Become Aware and Observant

This goes beyond monitoring your own company’s social media channels! Before you can hope to identify and rectify potential cyberbullying incidents in your workplace, you must first prepare yourself with an understanding of what kinds of harassment and bullying can transpire in the digital realm. If you’re new to social media, there are numerous resources online to get you the crash course you need to become familiar with popular resources such as Facebook, Instagram, Snapchat, and Twitter. Live streaming functionality with outlets such as Periscope and Facebook Live create additional areas of opportunity for workplace bullies to exploit. Knowing how to monitor, identify, and respond swiftly and appropriately to harassment in these mediums is key to building a solid company policy relating expectations for employee interaction with company social media channels as well as harassment policies that are inclusive of online activities, privately or on public channels. There are dozens of masks that the face of cyberbullying can wear, whether it’s an Instagram post poking fun at a specific employee shared with other staff members, a ceaseless spewing of threats on Twitter, or an employee texting explicit content to coworkers. By becoming familiar both with the platforms themselves and the different forms of harassment and bullying that can occur in these environments, you will add another resource to your HR toolkit in navigating potentially sticky employee relations issues.

It may at first feel overwhelming to think of all the different variations of harassment that can play out on the stage of our smart phones and personal devices; however, employers are responsible to ensure they can provide a workplace free of harassment – a bridge that bullying can often rapidly cross over. Cyberbullying is often also more difficult to detect as it can transpire well out of the watchful eyes of the company HR department. In addition to familiarizing yourself with the different social media channels, consider the following suggestions to build a robust defense to cyberbullying:

  •          Training – For both your HR department and the other staff, it can become quite enlightening to provide trainings on what does and does not constitute harassment. This is also a great opportunity to provide a refresher on company policy relating to bullying and harassment.
  •          Demonstrate Appropriate Behavior – Take inventory of your own social media use. Are there potentially offensive postings or messages on your personal channels (which we’re sure you’ve already have on a private setting – right?!) or are you yourself aware of (even if not participating in) derogatory commentary circulating online about other staff members?
  •          Respond Adequately to Violations – Multiple court cases have provided substantial monetary awards to bullied employees who proved their arguments that their employer was aware harassment was occurring. Ensuring appropriate discipline occurs for those violating bullying policies demonstrates company efforts to provide workplaces free of harassment.

What’s Next?

So you’ve brought yourself up to speed with the most popular forms of social media and established a solid company policy with no tolerance for bullying and harassment. Think you’re set? Not always. Social media and technology is evolving and morphing into new formats at the speed of light – meaning that as HR professionals, our organizations rely on us to stay just as current with the latest trends and changes in the digital realm as much as in the office space. Stay current with the changing world of social media and digital communications and you’ll continue to be as effective as you are in all your other HR competencies!

See the original article Here.

Source:

Caswell, J. (2016 September 15). Cyberbullies: worse than swirlys in the bathroom stall? [Web blog post]. Retrieved from address https://blog.shrm.org/blog/cyberbullies-worse-than-swirlys-in-the-bathroom-stall


Non-drug approaches to pain management prove effective

Helpful insights on pain coping techniques from Industrial Safety & Hygiene News (ISHN)

Data from a review of U.S.-based clinical trials published in Mayo Clinic Proceedings suggest that some of the most popular complementary health approaches — such as yoga, tai chi, and acupuncture — appear to be effective tools for helping to manage common pain conditions. The review was conducted by a group of scientists from the National Center for Complementary and Integrative Health (NCCIH) at the National Institutes of Health.

Millions of Americans suffer from persistent pain that may not be fully relieved by medications. They often turn to complementary health approaches to help, yet primary care providers have lacked a robust evidence base to guide recommendations on complementary approaches as practiced and available in the United States. The new review gives primary care providers — who frequently see patients with chronic pain — tools to inform decision-making on how to help manage that pain.

“For many Americans who suffer from chronic pain, medications may not completely relieve pain and can produce unwanted side effects. As a result, many people may turn to nondrug approaches to help manage their pain,” said Richard L. Nahin, Ph.D., NCCIH’s lead epidemiologist and lead author of the analysis. “Our goal for this study was to provide relevant, high-quality information for primary care providers and for patients who suffer from chronic pain.”

The researchers reviewed 105 U.S.-based randomized controlled trials, from the past 50 years, that were relevant to pain patients in the United States and met inclusion criteria. Although the reporting of safety information was low overall, none of the clinical trials reported significant side effects due to the interventions.

The review focused on U.S.-based trial results on seven approaches used for one or more of five painful conditions — back pain, osteoarthritis, neck pain, fibromyalgia, and severe headaches and migraine — and found promise in the following for safety and effectiveness in treating pain:

  • Acupuncture and yoga for back pain
  • Acupuncture and tai chi for osteoarthritis of the knee
  • Massage therapy for neck pain with adequate doses and for short-term benefit
  • Relaxation techniques for severe headaches and migraine.

Though the evidence was weaker, the researchers also found that massage therapy, spinal manipulation, and osteopathic manipulation may provide some help for back pain, and relaxation approaches and tai chi might help people with fibromyalgia.

“These data can equip providers and patients with the information they need to have informed conversations regarding non-drug approaches for treatment of specific pain conditions,” said David Shurtleff, Ph.D., deputy director of NCCIH. “It’s important that continued research explore how these approaches actually work and whether these findings apply broadly in diverse clinical settings and patient populations.”

Read more about this report at nccih.nih.gov/pain_review.

About the National Center for Complementary and Integrative Health (NCCIH): NCCIH’s mission is to define, through rigorous scientific investigation, the usefulness and safety of complementary and integrative health approaches and their roles in improving health and health care. For additional information, call NCCIH’s Clearinghouse toll free at 1-888-644-6226, or visit the NCCIH Web site at nccih.nih.gov. Follow us on Twitter (link is external),Facebook (link is external), and YouTube.

About the National Institutes of Health (NIH): NIH, the nation's medical research agency, includes 27 Institutes and Centers and is a component of the U.S. Department of Health and Human Services. NIH is the primary federal agency conducting and supporting basic, clinical, and translational medical research, and is investigating the causes, treatments, and cures for both common and rare diseases. For more information about NIH and its programs, visit www.nih.gov.

See the original article Here.

Reference

Nahin RL, Boineau R, Khalsa PS, Stussman BJ, Weber WJ. (2016 September 7).  Evidence-based evaluation of complementary health approaches for pain management in the United States. Mayo Clinic Proceedings. 2016;91(9):1292-1306. Retrieved from address https://www.ishn.com/articles/104834-non-drug-approaches-to-pain-management-prove-effective