SHRM: Employers Consider Safety Precautions for Return to Workplace

As employers begin to look at what lies ahead in regards to returning to the workplace, they also have to begin looking at what precautions they need to consider in order to keep the workplace safe for everyone involved. Read this blog post to learn more.


Nearly half of organizations surveyed have not announced a return-to-work date as COVID-19 restrictions ease in some parts of the country, but a majority of HR professionals think setting even a tentative date is a good idea.

The findings from new Society for Human Resource Management (SHRM) research released June 9 illustrate how U.S. employers are considering a phased return of employees, staggered start and stop times, health precautions, and physical changes to their worksites.

Setting a return date is a good idea, two-thirds of HR professionals said, because it eases job-security concerns among staff, especially for those in physical and service industries such as health care, retail and education. Employers that have established a date prefer employees to return on or before June 30, according to more than three-fourths of HR professionals.
Much of what an organization decides to do depends on its size and industry.

Large employers—those with 500 or more employees—were less likely to have announced a return date. This was especially true in knowledge industries. However, organizations in those industries—finance, consulting, engineering and administrative services companies—also were more likely to let employees continue to work from home and determine when they want to return to the worksite.

Industries where the work is more physical—construction, manufacturing and transportation—were more likely to have already reopened their physical locations and to implement an alternating work schedule.

Other strategies include:

  • Staggering the start and stop of employees' workdays as well as break times so as to reduce the number of workers in one location at the same time (75 percent).
  • Reducing the number of customers permitted on site at one time and taking measures such as counting the number of people as they enter (78 percent).
  • Limiting the number of employees or customers on site at one time (81 percent).

The research is based on a SHRM survey that collected responses May 13-20 from a random sampling of 1,087 SHRM members working in HR. Academicians, students, consultants, people who are self-employed or retired, and HR professionals who were furloughed or laid off were excluded from the sample.

“This research gives a glimpse into how COVID-19 has changed the world of work, and what workplaces will look like once we return,” said Johnny C. Taylor, Jr., SHRM-SCP, SHRM's president and CEO. “Workers should expect to see more masks, fewer handshakes, marked floors, more barriers, and greater flexibility—especially when it comes to remote work.”

Among employers implementing a phased-return plan, one-third intend to do so by specific departments or functions. Others are first bringing back employees with lower health risks or those in leadership positions. The length of the phased return also varies, from two weeks to more than three months.

"Getting back to work takes a lot of work," Taylor noted, "and HR professionals have played an essential role in drawing up plans that drive organizations forward and protect public health.”

SOURCE: Gurchiek, K. (09 June 2020) "SHRM: Employers Consider Safety Precautions for Return to Workplace" (Web Blog Post). Retrieved from https://www.shrm.org/hr-today/news/hr-news/pages/shrm-employers-consider-safety-precautions-for-return-to-workplace.aspx


8 keys to developing a successful return to work program

What does your return to work program look like? Read this blog post for 8 tips to developing a successful return to work program at your organization.


No matter the size of your organization, there’s about a 99% chance at some point dealing with employees going on leave. Most HR professionals are well-versed on the logistics of what to do when an employee is on short- or long-term disability — but what sort of culture do you have in place that encourages and supports them with a return to work (RTW)? Developing a positive and open RTW culture benefits not only the organization but the employee and their teams as well.

An effective RTW program helps an injured or disabled employee maintain productivity while recuperating, protecting their earning power and boosting an organization’s output. There also are more intangible benefits including the mental health of the employee (helping them feel valued), and the perception by other team members that the organization values everyone’s work.

See also: 7 Ways Employers Can Support Older Workers And Job Seekers

Some other benefits of an RTW program can include improvement of short-term disability claims, improvement of compliance and reduction of employer costs (replacing a team member can cost anywhere from half to twice that employee’s salary, so doing everything you can to keep them is a wise investment).

Some of these may seem like common sense, but I’m continually surprised how many (even large) organizations don’t have an established RTW program. Here are eight critical elements of a successful program.

1. Support from company leadership.

No change will occur if you don’t have buy-in and support at the top. Make the case for a defined RTW program and explain the key benefits to leadership. Know what’s driving your existing absences: Is it musculoskeletal or circulatory? What’s the average length of absence? How many transition from STD to LTD? Come in with some of this baseline data and make the case for an RTW program. Having a return to work champion on the senior leadership team is essential to the program’s success.

2. Have a written policy and process.

There are many considerations when developing an RTW program including how it’s being administered, how employees learn more and engage with HR once out, and when they need to notify the company. Unless you have these policies in place, nobody will be held accountable. This also is an important time to bring in your legal consultation to assure you’re compliant with current company policies and municipal, state and federal laws.

3. Establish a return to work culture.

Once you have leadership support, make your RTW program just like any other championed within the organization. Develop clear messaging about what it means to employees, how they can get more information when they need it, steps for engaging with an RTW specialist and other key advantages. Then, disseminate this information through all appropriate channels including e-newsletters, intranet, brochures, posters and meetings.

4. Train your team members.

Educate managers on why an RTW program is important, why they should get behind it, how it impacts the organization, and what it means for both them and the returning employee. This training can be built into your onboarding process so that all new employees are made aware at day one. Having core messaging about the program and clear policies and procedures will assure everyone is singing from the same hymnbook.

5. Establish an RTW coordinator.

Depending on the size of your organization, this may be a part-time or full-time role. It’s essentially establishing someone as the day-to-day owner of work and could be a nurse, benefits coordinator or someone from your HR team. This person will need to work with various department managers (some who may at times be difficult) to define RTW roles, track compliance and measure success.

6. Create detailed job descriptions.

It’s important to have functional job descriptions for all employees which include physical requirements and essential duties. Often, when employees have an RTW, there are specific lifting, sitting or standing requirements. These are all compliance issues that the EEOC will pay close attention to.

7. Create modified duty options.

Some of the strongest pushback I get is from managers who claim there’s no way to modify an employee’s duties. However, when asked about back-burner projects they haven’t gotten to, the same manager will quickly come back with 5-10 tasks. Often, it’s a combination of that employee’s existing duties and some of these special projects which make a perfectly modified list of responsibilities.

8. Establish evaluation metrics.

Senior leaders love metrics, so if you can benchmark on the front end how many people are out and what that equates to in lost time/productivity, you can easily begin to evaluate what having an RTW program brings to the organization. Make your RTW coordinator responsible for tracking this information and share it with not only senior leadership but also managers and even team members. This will help reinforce the importance of the program to everyone.
SOURCE: Ledford, M. (2 October 2018) "8 keys to developing a successful return to work program" (Web Blog Post). Retrieved from https://www.benefitnews.com/list/8-keys-to-developing-a-successful-return-to-work-program